Welcome to our online store! By using our website and purchasing products, you agree to the following terms and conditions. Please read them carefully.
- Products and Availability
We offer a range of fresh fruits, vegetables, cupcakes, and flowers. All items are subject to availability. While we aim to keep stock levels accurate, there may be occasions where products are temporarily out of stock. In such cases, we will notify you and offer alternatives or a full refund.
- Pricing
All prices on our website are displayed in GBP. Prices are subject to change without notice. Delivery charges will be calculated at checkout based on your location.
- Orders and Payment
When you place an order, you are making an offer to purchase goods. Your order will be processed upon confirmation and payment. We accept various payment methods, including credit/debit cards and online payment systems. By submitting your payment, you confirm that you are authorized to use the payment method.
- Delivery
Delivery Area: We offer delivery exclusively within specific areas in the UK. When you proceed to the cart, our system will automatically confirm whether your delivery address is within our service area.
Delivery Times: Delivery times vary depending on the product and your location. While we strive to deliver your items as quickly as possible, we cannot guarantee specific delivery dates.
Perishable Items: Please ensure all perishable items are stored appropriately upon arrival to maintain their quality.
- Refunds and Returns
Due to the perishable nature of our products, we cannot accept returns unless the items are damaged or faulty upon delivery. If you have an issue with your order, please contact us within 24 hours of receipt, providing photographic evidence if necessary. We will arrange for a replacement or refund where applicable.
- Allergies and Dietary Information
Please be aware that our products may contain allergens. We take all reasonable precautions to avoid cross-contamination, but cannot guarantee that our items are free from specific allergens. If you have allergies, please read the product descriptions carefully or contact us for more information.
- Customer Responsibilities
It is your responsibility to provide accurate delivery information. We are not liable for any delays or issues caused by incorrect details. Please check your order upon delivery to ensure it meets your expectations.
- Privacy and Data Protection
We respect your privacy and take necessary measures to protect your personal information. We will only use your details for processing orders, delivery, and improving your shopping experience. For more information, please see our Privacy Policy.
- Force Majeure
We are not responsible for delays or failures in performance due to events beyond our control, such as weather conditions, strikes, or other unforeseen circumstances.
- Amendments
We reserve the right to update or change these terms and conditions at any time. Any changes will be posted on this page, and the revised terms will apply to all future orders.
By purchasing from our store, you acknowledge and accept these terms and conditions.
